Returns & Exchanges
We want you to love every nora fleming piece you collect, which is why we offer a 30-day return window for items in their original, unused condition. Please note that personalized items and final sale selections are not eligible for return or exchange.
Initiate Your Return
Visit our online return portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Carefully pack your stoneware or minis in their original decorative packaging and place them inside a sturdy shipping box with protective padding.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing