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Returns & Exchanges

We want you to love every nora fleming piece you collect, which is why we offer a 30-day return window for items in their original, unused condition. Please note that personalized items and final sale selections are not eligible for return or exchange.

1

Initiate Your Return

Visit our online return portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare Your Package

Carefully pack your stoneware or minis in their original decorative packaging and place them inside a sturdy shipping box with protective padding.

3

Label and Ship

Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing